Terms of Service

These terms govern use of this website and summarize how access to the SpectGrid service works. They should be reviewed by your counsel and finalized before launch, and do not replace the signed agreement between SpectGrid and a customer.

1. Acceptance

By accessing this website or using the SpectGrid service, you agree to these terms. If you are agreeing on behalf of an organization, you confirm you have authority to bind that organization. If you do not agree, do not use the website or the service.

2. The service

SpectGrid.AI provides browser-based data-security software — DataGate (data loss prevention for AI and web apps) and TrustGate (credential and brand protection) — delivered through a browser extension and an administrator console. Features, availability, and support commitments for a given customer are defined in that customer’s order and master agreement with SpectGrid, which control in the event of any conflict with this page.

3. Accounts & access

Access to the console is provisioned to a customer organization and governed by that organization’s agreement. Customer administrators manage their own users and access. You are responsible for safeguarding credentials and API keys issued to your organization and for activity under your account.

4. Customer responsibilities

Customers are responsible for configuring policy (monitored sites, detection patterns, enforcement actions, and classification rules) and for deploying the extension to their workforce in accordance with applicable law and their own employee-notice and privacy obligations. SpectGrid provides the tooling; the customer decides how it is configured and enforced within their organization.

5. Acceptable use

You agree not to:

• Misuse, disrupt, or attempt to gain unauthorized access to the service or its infrastructure.
• Probe, scan, or test the vulnerability of the service except under a program we authorize in writing.
• Reverse engineer, resell, or sublicense the service except as permitted by your agreement or applicable law.
• Use the service to violate any applicable law or the rights of others.

6. Intellectual property

SpectGrid and its licensors retain all rights in the service, the website, and related software and content. Subject to your agreement, you receive a limited, non-exclusive, non-transferable right to use the service for your organization’s internal business purposes. Customer data remains the customer’s; our handling of it is described in the Privacy Policy.

7. Third-party sites & tools

The service operates alongside third-party websites and AI tools that you choose to monitor. We are not responsible for those third parties, their availability, or their terms. SpectGrid acts within the browser based on the policy you configure; it is a control layer, not a guarantee against every possible data-handling outcome on a third-party service.

8. Disclaimers

The website content is provided “as is” without warranties of any kind. While SpectGrid is designed to reduce the risk of data loss and credential phishing, no security control is perfect, and we do not warrant that the service will detect or prevent every event. Product warranties, if any, are stated solely in your signed agreement.

9. Limitation of liability

To the maximum extent permitted by law, SpectGrid is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or data, arising from use of the website. Liability relating to the service is governed by the limitations set out in your signed agreement.

10. Changes

We may update these terms from time to time. Changes are effective when posted here with a revised “last updated” date; continued use after a change constitutes acceptance.

11. Governing law

These website terms are governed by the laws specified in your customer agreement, or, absent one, by the laws of the jurisdiction in which SpectGrid is established, without regard to conflict-of-laws rules.

12. Contact

Questions? Email [email protected].